We will only provide refunds for products that are damaged or broken.
If your product arrives damaged or broken, please submit a help ticket with a photo of the damaged or broken product within seven days of receiving the product. You will not need to return the product to us, and we will refund the purchase amount to the card used to purchase the product. It may take up to several days for the refund to show up on your bank account.
Sadly, we are only able to refund damaged or broken products that are purchased directly from www.busybeauty.com.